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privacy-policy

This Privacy Policy describes how we collect, use, and share information about you when you visit or use our website, vivodoods.ca . This policy also describes your choices about how we use your information and how you can access and update it.

Information We Collect

We collect information about you in a variety of ways, including:

  • Information you provide us. This includes information that you provide when you create an account, place an order, or contact us. For example, you may provide us with your name, email address, mailing address, phone number, and payment information.
  • Information we collect automatically. When you visit our website, we automatically collect certain information about your device and your browsing activity. This information may include your IP address, browser type, operating system, device type, and the pages you visit on our website.
  • Information from third parties. We may also collect information about you from third parties, such as social media platforms or advertising partners.

How We Use Your Information

We use the information we collect about you to:

  • Provide you with the products and services you request.
  • Communicate with you about your orders, account, and other matters related to our website.
  • Improve our website and customer service.
  • Protect our website from fraud and abuse.
  • For marketing and advertising purposes.

How We Share Your Information

We share your information with third parties in the following ways:

  • Service providers. We share your information with third-party service providers who help us operate our website and provide our services. For example, we may share your information with payment processors, shipping companies, and customer service providers.
  • Business partners. We may share your information with business partners who offer products or services that we believe may be of interest to you.
  • Legal requirements. We may share your information when required by law or to comply with a valid legal process.
  • Protection of rights. We may share your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms of service, or to protect the rights, property, or safety of ourselves or others.

Your Choices

You have choices about how we use your information. You can:

  • Opt out of marketing emails. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email.
  • Control your cookies. You can use your browser settings to control the use of cookies. Please note that if you disable cookies, some features of our website may not function properly.
  • Access and update your information. You can access and update your information by logging into your account and visiting the “My Account” page.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [info@vivofoods.ca ].

Effective Date

This Privacy Policy is effective as of 2/9/2024.